Support Center

Professional technical support for all Zalo Design Studio applications and services.

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Support & Feedback

Get technical assistance, share feedback, or contact our team for inquiries:

Technical Support

Get help with technical issues, bug reports, and troubleshooting

Response time: Within 24 hours on business days

Feedback & Suggestions

Share your ideas, feature requests, and general feedback

Response time: Within 48 hours on business days

Supported Applications

Our support team provides assistance for the following applications:

  • MetaScope - Professional metadata editor for macOS
  • Additional Apps - More applications in development

What We Can Help With

Technical Issues

App crashes, performance problems, compatibility issues, and bug reports.

Feature Requests

Suggestions for new features, improvements, and workflow enhancements.

When Contacting Support

To help us assist you quickly, please include:

  • Application name and version
  • macOS version
  • Detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots or error messages (if applicable)